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Frequently Asked Questions

Last Updated: July 2026

Everything you need to know

Find answers to the most common questions about VAYAM, our community, privacy, professionals, marketplace and platform features.

What is VAYAM?

VAYAM brings together parents, caregivers and professionals to help children reach their full potential through shared knowledge, support and trusted resources.

Who can join VAYAM?

Anyone aged 18 years or older can create an account, including parents, guardians, caregivers, therapists, doctors, special educators, schools and therapy centres.

Is VAYAM free to use?

Yes. VAYAM is currently free during beta. Optional premium features may be introduced in the future while core community features remain free.

Is VAYAM only for autism?

No. VAYAM supports families of children with Autism, ADHD, Speech & Language Delays, Down Syndrome, Cerebral Palsy, Learning Disabilities, Sensory Processing Challenges and other developmental needs.

How does VAYAM protect my privacy?

We never sell your personal information, encrypt sensitive data, comply with India's DPDP Act, and allow you to control what you share.

Can I control what information about my child is visible?

Yes. You decide what information to share. We recommend avoiding public sharing of personally identifiable information about children.

How are therapists and professionals verified?

Professionals submit credentials and registration details which are reviewed before receiving a Verified badge. Verification confirms identity and credentials but does not guarantee treatment outcomes.

Can I ask medical questions on VAYAM?

Yes, but community discussions are for shared experiences and should never replace advice from a qualified healthcare professional.

Does VAYAM provide medical advice?

No. VAYAM is a community and resource platform. Content and AI-generated information are educational and should not be treated as medical advice.

What is the Marketplace?

The Marketplace allows parents to buy, sell, donate or exchange therapy equipment, books, sensory toys, learning materials and other child-related items.

Does VAYAM guarantee Marketplace transactions?

No. Transactions occur directly between users. VAYAM does not inspect or guarantee products or deliveries.

Can I report inappropriate content?

Yes. Every post, comment, listing and user profile can be reported through the app. Our moderation team reviews reports promptly.

What happens if someone violates the Community Guidelines?

Depending on the severity, we may remove content, issue warnings, suspend accounts or permanently remove users.

Is my personal information shared with other users?

No. Your personal information is never shared publicly unless you choose to share it.

Can professionals advertise their services?

Verified professionals may maintain profiles and share relevant information in accordance with our Community Guidelines. Spam and misleading claims are prohibited.

Is VAYAM available on Android and iPhone?

Yes. VAYAM is being released for both Android and iPhone. Join our waitlist if it is not yet available in your region.

Can I delete my account?

Yes. You can permanently delete your account from the app settings in accordance with our Privacy Policy.

How can I contact VAYAM?

Email us at support@vayam.club or use the Contact Us page. We usually respond within 24–48 business hours.

How can I stay updated?

Follow VAYAM and join our community to receive updates about new features, webinars, resources, events and platform announcements.