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Privacy Policy

Last Updated: July 2026

Your Privacy Matters

Welcome to VAYAM, a platform operated by Rudraaksh Quantum Labs Private Limited.

We believe your family's information belongs to you.

  • ✅ We never sell your personal information.
  • ✅ You control what you choose to share.
  • ✅ Your child's information stays under your control.
  • ✅ We comply with India's Digital Personal Data Protection Act (DPDP Act), 2023.

1. Who This Policy Covers

VAYAM is intended for adults aged 18 years or older.

Children do not create accounts on VAYAM.

Any information you enter regarding your child is provided by you as a parent, legal guardian or authorized caregiver, and you consent to its processing as described in this Policy.

2. Information We Collect

Account Information

  • Name
  • Mobile number
  • Email address (if applicable)
  • City
  • Profile photograph (optional)
  • Bio and interests (optional)

Child Information

You may voluntarily provide information about your child, including their date of birth, gender, developmental milestones, therapy goals and notes, learning preferences, interests, behavioural observations, allergies or other medical information, journal entries, educational information, and uploaded files such as photos, PDFs, and other relevant documents. This information helps us personalize your experience, enable app features, maintain your child's LifeBook, and provide AI-powered and algorithm-based recommendations, insights, developmental guidance, relevant community connections, and personalized content tailored to your child's unique needs and your parenting journey.

We do not require your child's full legal name, Aadhaar number or  government-issued identification.

Community Content

  • Profile Name & Photo
  • Posts
  • Comments
  • Community discussions
  • Marketplace listings
  • Reviews
  • Messages
  • Photos you share

    Private information such as phone number, email, child details, payment references and verification documents are never publicly displayed unless you intentionally share them. 

Professional Information

Professionals may submit qualifications, registration details, practice information, other details and verification documents. Verification documents are encrypted and accessible only to authorized personnel.

Marketplace Information

  • Product listings
  • Listing photographs
  • Product descriptions
  • Communication related to listings

Subscription & Payment Information

Payments are processed by trusted payment providers.

We do not store your credit card, UPI or bank account details.

We may store subscription status, plan type, renewal date, payment reference IDs and invoices where legally required.

Device & Usage Information

  • Device model
  • Operating system
  • App version
  • Device identifiers
  • Crash reports
  • Diagnostic information
  • Performance metrics
  • Anonymous usage analytics

3. How We Use Your Information

We process your personal information based on your consent, to provide the services you request, to comply with applicable legal obligations, to protect the security of the Platform, and for other lawful purposes permitted under applicable data protection laws.

  • Create and manage your account.
  • Authenticate your identity.
  • Connect you with relevant communities.
  • Recommend nearby professionals and services.
  • Enable marketplace listings.
  • Provide messaging features.
  • Personalize content.
  • Improve app performance.
  • Prevent fraud and abuse.
  • Respond to support requests.
  • Comply with legal obligations.

4. AI-Powered Features

Certain features may use Artificial Intelligence to generate educational insights, content summaries, recommendations, moderation assistance and search results.

AI-generated content may occasionally be inaccurate or incomplete and should never be considered medical advice.

Information submitted to AI-enabled features is processed solely to generate the requested response and is not used to train public AI models without your permission.

5. How We Protect Your Privacy

  • Personal information may be masked in public areas where technically feasible.
  • You control what information you share.
  • We strongly discourage posting phone numbers, home addresses, identity documents, medical records or identifiable child photographs publicly.

6. Who We Share Information With

We never sell your personal information.

Service Providers

We work with trusted providers for authentication, hosting, storage, analytics, email, AI processing, customer support, payments and push notifications.

Verified Professionals

Only where you explicitly choose to book consultations, share reports or request services.

Legal Authorities

Where required by law.

Business Transfers

If VAYAM undergoes a merger, acquisition or restructuring, user information may be transferred subject to applicable law.

7. Data Storage & Security

We take the security of your information seriously and implement industry-standard safeguards to protect your data. These include encrypted data transmission (TLS), encryption at rest where appropriate, secure authentication mechanisms, restricted administrative access, and continuous security monitoring.

While no online platform can guarantee absolute security, protecting your family's information remains one of our highest priorities.

To help keep your account secure, we encourage you to:

Never share your OTP (One-Time Password) with anyone.
Sign out of your account when using shared or public devices.
Notify us immediately if you suspect any unauthorized access or suspicious activity on your account.

Together, these measures help us maintain a safe and secure experience for all Vayam users.

8. Data Retention

We retain your personal information for as long as your Vayam account remains active or as necessary to provide our services.

  • Account data is generally deleted within 30 days after you request account deletion, unless a longer retention period is required by applicable law.
  • Financial, tax, and other records may be retained for the period required under applicable legal or regulatory obligations.

When you delete your account, your profile and personal information become inaccessible immediately. However, certain data may continue to be retained temporarily in secure backups or where required to comply with legal, regulatory, security, or fraud prevention obligations.

Content that you have shared publicly within the Vayam community (such as posts or comments) may remain visible in an anonymized or de-identified form, unless complete deletion is technically feasible or required by applicable law.

9. Your Rights

Under India's DPDP Act, you may:

  • Access your information.
  • Correct inaccurate information.
  • Update your profile.
  • Delete your account.
  • Withdraw consent where applicable.
  • Request information regarding data processing.
  • Raise privacy grievances.

10. Children's Privacy

VAYAM is intended for adults. Children do not create accounts.

Parents and guardians decide what information about their child they choose to share. We encourage avoiding personally identifiable information about children in public discussions.

11. Cookies & Device Identifiers

We may use cookies, authentication tokens, local storage and device identifiers for secure login, preferences, analytics and performance monitoring. We do not use them for third-party advertising.

12. Third-Party Services

VAYAM may integrate with trusted providers for authentication, hosting, analytics, AI services, payments, email delivery and push notifications. Each provider processes information only to provide the requested service.

13. International Data Transfers

Where necessary, certain providers may process limited information outside India while maintaining appropriate safeguards.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the app, website or email before they become effective.

15. Grievance Officer

Rudraaksh Quantum Labs Private Limited

Email: support@vayam.club

We aim to acknowledge grievances within 72 hours and resolve them as promptly as reasonably possible.

16. Contact Us

Rudraaksh Quantum Labs Private Limited

📧 support@vayam.club

🌐 https://vayam.club